SaaS App

Privacy Policy

Last updated: January 1, 2025

1. Introduction

SaaS App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate the Service. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service, updates, and marketing purposes
  • Process transactions and send related information
  • Send you emails and newsletters (with your consent)
  • Find and prevent fraud
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information includes:

  • Consent: You have given us permission to use your data
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal Obligations: Processing is necessary for compliance with legal obligations
  • Legitimate Interests: Processing is in our legitimate interests and not overridden by your rights

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf (e.g., payment processing, email delivery).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information for any other purpose with your consent.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

8.1 GDPR Rights (EEA Users)

If you are a resident of the European Economic Area, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent

8.2 CCPA Rights (California Users)

If you are a California resident, you have the right to:

  • Know what personal information is being collected
  • Know whether your personal information is sold or disclosed
  • Say no to the sale of personal information
  • Access your personal information
  • Request deletion of your personal information
  • Not be discriminated against for exercising your rights

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@saasapp.com.